Work with Fenix
Protection Assistant, Volunteer

About the role

Under supervision of the Protection Coordinator and in close coordination with the Legal team, MHPSS teams, and other relevant actors on Lesvos, the Protection Assistant will support the implementation of Fenix’s protection objectives and activities.

  • Maintain a strong protection analysis of issues and trends in the field, ensuring that clients’ safety, needs and wishes are paramount to assessments
  • Conduct vulnerability assessments, so as to identify social, legal, psychosocial, mental health, socio-economic and administrative needs of the clients and/or support related exercises
  • Compile referrals to other actors, where necessary, to refer clients to services available on the island and the mainland if appropriate
  • Advocate for and support clients to access services and attend appointments  
  • Maintain an oversight of services provided and available to clients with whom the protection team is working in the area of deployment
  • Collect and compile documentation to support the clients’ case (both protection and legal), ensuring that documentation is translated, scanned and uploaded appropriately
  • Ensure that information gathered is formatted, uploaded and presented as per the system requirements
  • Collaborate with the rest of the team to exchange information and ensure that Fenix programs are responding to the evolving needs of refugees
  • Work with Cultural Mediators in a way that is empowering to clients, but which is also maximising the CM’s experience and knowledge

All Fenix team members must comply with the values and principles outlined in the Fenix code of conduct and Policies.  

About Fenix

Fenix – Humanitarian Legal Aid is a US non-profit organization and Greek MKO, federally registered with Greece’s Ministry of Migration and Asylum.

Our multidisciplinary team of lawyers, protection officers, legal assistants, translators, psychologists and experts from different academic backgrounds, provides legal aid, protection and psychosocial services to refugees and asylum seekers on Lesvos, while advocating for a more just and equitable asylum system.

What we are looking for:

  • Fluent in English. Other languages are an asset (French, Arabic, Farsi/Dari, Greek).
  • Academic background or professional experience in social work, social science or other relevant field will be considered as a strong advantage
  • Experience of working in a case holding setting would be an advantage
  • Experience of community-based or community mobilization work in a humanitarian context is an asset
  • Strong computer skills
  • High professional ethics
  • Positive and professional attitude, including ability to work in a team setting and under pressure
  • Ability to conduct sessions with cultural mediators

Who we are looking for

We are looking for an independent, adaptable and responsible individual who is willing to work in a very demanding and dynamic work environment. Our clients need great advocates who demonstrate compassion, patience, hard work and empathy in extremely trying circumstances. The successful candidate must be an excellent communicator, a cooperative, respectful team player, and have the ability to multitask and prioritize in a constantly shifting context. Please note that while the application deadline is on April 10th, we will review applicants on a rolling basis.

6+ months, full-time
6 months, full-time
Lesvos, Greece
Start date: Immediately
Start date: Jun 13, 2022
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