Responsibilities will include, but not necessarily be limited, to the following:

• Maintain a strong protection analysis of issues and trends in the field, ensuring that clients’ safety, needs and wishes are paramount to assessments
• Conduct vulnerability assessments, so as to identify social, legal, psychosocial, mental health, socio-economic and administrative needs of the clients and/or support related exercises
• Compile referrals to other actors, where necessary, to refer clients to services available on Lesvos and the mainland if appropriate
• Advocate for and support clients to access services and attend appointments
• Maintain an over sight of services provided and available to clients with whom the protection team isworking in the area of deployment
• Collect and compile documentation to support the clients’ case (both protection and legal),ensuring that documentation is translated, scanned and uploaded appropriately
• Ensure that information gathered is formatted, uploaded and presented as per the system requirements
• Collaborate with the rest of the team to exchange information and ensure that Fenix programs are responding to the evolving needs of refugees
• Liaising other actors
• Attend the protection groups in Athens
• Support with the logistics of the Athens office
• Work with Cultural Mediators in a way that is empowering to clients, but which is also maximizing the CM’s experience and knowledge

• Fluent in English
• Other languages are a strong asset (French, Greek, Arabic, Farsi/Dari).
• Academic background or professional experience in social work, social science or other relevant field
• Experience of working in a case holding setting would be an advantage
• Experience of community-based or community mobilization work in a humanitarian context is an asset
• Strong computer skills
• High professional ethics
• Positive and professional attitude, including ability to work in a team setting and under pressure
• Ability to conduct sessions with cultural mediators