In a context of asymmetry of information, ever-changing regulations and a system that treats asylum seekers as beneficiaries, rather than as individuals with agency and decision-making power over their futures, a traditional approach to legal aid is not enough.
Fenix provides asylum seekers and refugees in Greece with a holistic service that includes legal aid and representation, as well as protection and case management, and mental health support. We operate with the aim of empowering the refugee communities and removing the barriers that prevent them from having real and effective access to the right to seek asylum.
We provide a unique service that includes the interdisciplinary collaboration of lawyers, psychologists and protection officers in one case to address the legal, medical, mental health, material and social needs of our clients in a holistic way, focused on dignity, empowerment and accessing rights.
We use field based information to put rights violations on the agenda of relevant stakeholders, including law and policy makers and civil society. We pursue impact litigation before Greek and European Courts and legal interventions to Greek, European and International complaint mechanisms.
We provide individual and group information sessions and support groups to the refugee community, aiming to create safe spaces to engage and empower through information and support. We also train other actors on the asylum process and refugee reception system to help them better place their services in the wider context of the system of refugee protection.