Our unique approach takes into account the specific and intersecting identities of our clients, including their age, ethnicity, gender identity and sexual orientation, as well as their needs, skills, life experience and vulnerabilities, with the aim of providing a multidisciplinary, participatory and individual service.
To that end, Fenix encompasses a multidisciplinary team of over 45 Greek and international lawyers, psychologists, social workers and case workers. In addition to our teams on the ground, we have partnered with law schools and top-tier law firms around the globe that support our field work with research, advocacy and strategic litigation efforts.
We provide our clients with the information and tools they need to navigate the asylum process while supporting their individual needs with medical and psychosocial case management, mental health services, and legal representation, with an approach focused on empowerment.
We advocate for a fairer and more equitable asylum system through capacity building of the NGO and refugee community, general community engagement, advocacy, monitoring and reporting rights violations and strategic litigation.
Working in a complex setting demands the ability to efficiently and effectively handle change. At Fenix, we are permanently developing new strategies to tailor our services to the needs of our clients and maximize the impact of our work, especially during challenging times like the COVID pandemic or the fire that burned Moria Camp to the ground.
In the context of an asylum system that has been designed to treat asylum seekers as beneficiaries instead of agents with responsibility and decision-making power, we believe in information and knowledge as tools for agency.
We provide a high quality service, subjected to the highest standards of ethical and professional responsibility. We believe our offices and working spaces should be a safe space for our clients, and we ensure that they feel comfortable and supported.
Our staff and volunteers are permanently trained on trauma-informed lawyering and case management, with the aim of preventing retraumatization and secondary trauma.
We combine experience in international, European and refugee law, psychology, social work, anthropology, gender, cultural mediation, child protection, trafficking, FGM, advocacy and communications, human rights and women's rights and field work in refugee camps worldwide.