Work with Fenix
MHPSS Officer, Volunteer
Open until Nov 19, 2025

About Fenix

Fenix’s vision is that every person who has been forced to flee has real and dignified access to the right to asylum. Our mission consists of interconnected projects, aimed at positively impacting the cases of people who seek safety, other actors providing support to asylum seekers, and the Greek and European asylum systems at large. All our work is underpinned by our holistic philosophy, providing tools for empowerment with an integrated, trauma-informed and person-centred approach that considers the general well-being, needs, skills and hopes of individuals in their search for safety.

About the role

Fenix provides legal aid with a holistic and trauma-informed approach, recognising the diversity of challenges our clients face on their journey to safety, and the role trauma plays in the lives of most people on the move. The asylum system further compounds existing mental health challenges, and creates new ones. We thus see a growing need for mental health support, and at the same time a reduction of available services. Therefore, we are looking for a MHPSS officer who can provide psychological support and trauma resilience building to our clients, one a one to one basis or in group setting. Depending on capacity outside of existing clients, we would also set up mental health support groups for specific target groups. Under the supervision of our Head of Program, the MHPSS officer will:

  • Hold 1-1 psychological sessions with Fenix in-house clients (LGBTQ+, survivors of severe violence). Sessions will be focussing on resilience, recognising the volatile situation clients are in.
  • Together with the client, design a supportive care plan, conduct follow-up sessions, draft reports and carry out referrals to other services
  • Offer psychological first aid after asylum interviews or difficult sessions
  • Conduct regular mapping of mental health actors and their referral pathways
  • Offer guidance to the legal team about dealing with client's mental health challenges where needed
  • Provide input into Fenix'
  • Depending on capacity and experience, set up and offer mental health group sessions to specific target groups (e.g. pregnant women,
  • Provide input to ongoing advocacy efforts to ensure the mental health impact is integrated
  • Support with all general operational aspects of the projects on Lesvos

What we are looking for

  • A psychologist with at least 3 years of working experience, including experience in working with people in situations of vulnerability
  • Knowledge or expertise in working with people from the LBGTQ+ community is a strong asset, willingness to learn is a requirement
  • Someone with awareness of the impact forced migration can have on mental health, cultural sensitivity and an open mind
  • An independent and adaptable person who can work in a rapidly changing and unstable environment
  • Someone with excellent communication skills, orally and written in English. Additional working ability in Arabic, Farsi/Dari, French, Somali or Greek is a great asset
  • Strong professional ethics
  • Ability to work in a team as well as independently
  • Positive and professional attitude towards a challenging context
  • Experience with working with cultural mediators and interpreters is an asset
  • Ability to self-sponsor your stay
  • Candidate must have the right to stay in the EU for three months or longer
  • The ability to drive is a requirement to fulfil the tasks of this role

We are committed to ensuring a diverse and inclusive workplace, and encourage people from diverse backgrounds to apply. For this role, considering our client base, we particularly welcome applications from people with diverse gender identities

What we offer

  • A comprehensive onboarding training during your first week to equip you with the necessary knowledge and skills.
  • The opportunity to be part of a dynamic, dedicated and diverse team committed to promoting refugee rights.
  • An interesting role at the crossroads of mental health and legal aid.
  • The ability to specialize within your role, allowing you to leverage your skills and interests.
  • Supportive supervision and mentorship, with opportunities to learn from and with experienced professionals.
  • Access to mental health resources to support your well-being.

Safeguarding Commitment

Fenix is committed to conducting our work with a high level of professionalism and ethical standards. We are committed to preventing any type of unwanted behavior at work including sexual harassment, exploitation and abuse, lack of integrity and financial misconduct. Protecting the communities we work with and our staff from any deliberate or accidental harm is our highest priority. Fenix expects all staff, including volunteers, to share this commitment by following our Code of Conduct and Policies and attending our internal training. 

We place a high priority on ensuring that only those who share and demonstrate our values are recruited to work for us. For this reason, this post is subject to a range of vetting checks including satisfactory references and a criminal records disclosure. Staff might also be requested to complete a self declaration on PSEA.

3+ months, full-time
3 months, full-time
Lesvos, Greece
Start date: Immediately
Start date: Jan 07, 2025

Please click on 'Apply' below, select ‘MHPSS Officer' and follow the steps. Please note that loading the form may take some time. We will review applications after the application deadline and get back to all candidates as quickly as possible.

In line with our safeguarding commitment, all offers are conditional on positive reference and background checks.

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